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FAQ

FAQ

You're not the only one asking that random question! Answers to our most common questions lie in here. We have a General FAQ with our most common questions from both Firm and Client Users alike as well as a more advanced Firm FAQ which answers many of the common questions we receive related to Firm User actions specifically.

Two-Factor Authentication

How do I find the two-factor authentication code?
What authenticator apps is Suralink compatible with?
What is two-factor authentication?
What if I don’t have an authenticator app and cannot get a two-factor authentication code?
What if I got a new phone and cannot access the two-factor code?
What if I cannot download one of these apps to my phone?

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